FAQ

The date of 2027 Payroll Conference is from June 15-18, 2027, with an opening reception on the evening of June 15, 2027.

We highly recommend wearing comfortable attire for the duration of the conference – Please dress for the season, pack layers! We are encouraging delegates to bring running/comfortable walking shoes (we do not recommend heels).

For the in-person conference, you will earn a total of 13 CPE hours.

Yes, there will be complimentary Wi-Fi throughout the week of the conference.

We will only offer a limited number of tickets for registered attendees to purchase a guest ticket for evening events taking place on Tuesday, June 15, 2027: Opening Reception and Thursday, June 17, 2027: Fun Night. Individual education session tickets currently are NOT offered this year. Registration deadline is Wednesday, June 2, 2027.

There are no discounts for multiple registrations.

Yes, for 2027 we are offering a Virtual Conference Registration as an option for our members. Please contact Conference@payroll.ca about transferring your conference registration.

Your registration provides you access to all of the plenary presentations, concurrent breakout sessions, breakfast, lunch and networking events. You also receive log-in details to utilize our mobile conference app to help navigate the National Conference.

No. One-day passes do not include access to the Opening Reception or Fun Night events.

Yes, when you register and pay the registration fee, a confirmation email will automatically be sent to the Delegate’s email address as provided on the registration form. This will include a link to download their invoice/receipt.

Yes, we offer an early bird discount: $1,775 for members and $1,975 for non-members. (Regular rates: $1,945 for members and $2,145 for non-members.)

Yes, you can transfer your registration to another individual. You can do so by emailing conference@payroll.ca. The deadline for transfers is Wednesday, June 2, 2027.

Yes, the EventMobi app will be our official conference app. It allows you to build your own personal schedule, connect with fellow payroll professionals, and access all conference-related information in one convenient place.

Yes, you will have the ability to make edits to your agenda after you register in the EventMobi app.

Pan Pacific Vancouver is the host hotel as it’s connected to Vancouver Convention Center, East Building.

Driving directions from Vancouver International Airport to the Vancouver Convention Centre is HERE.

See parking options near the Vancouver Convention Centre HERE.

1055 Canada Pl, Vancouver, BC V6C 0C3

There will be an opportunity to indicate special dietary restrictions during the registration process. Please note that we will make every effort to accommodate dietary restrictions and allergies by communicating your needs to the appropriate departments.

There will be an opportunity to indicate accessibility needs during the registration process. Please note that we will make every effort to accommodate.

No, the conference will not be fully bilingual. There will be real-time translations during all plenary sessions only.

All plenary sessions will offer real-time French translation. A translation device will be provided to you onsite so you can listen to the session in French as it happens.

You may cancel your conference registration in accordance with the following:

• If you cancel or transfer your conference registration including guest tickets before Wednesday, May 26, 2027, you will be refunded your registration fee, less a $150.00 administrative fee (plus applicable taxes).
• To request a refund, an email must be sent to conference@payroll.ca by Wednesday, May 26, 2027, at 11:59 p.m. ET.
• No refunds will be given after Wednesday, May 26, 2027.
• No shows for this event will not receive a credit, a refund or CPE hours.

We reserve the right to cancel, change, or substitute program dates or content without further notice and assume no liability for these changes. Payment of registration confirms that you have read, understand, agree, and will comply with the published registration cancellation policy.

Please remember that canceling your in-person conference registration does not automatically cancel your hotel and travel arrangements. You are responsible for canceling your own hotel and travel reservations.

Please email your questions to conference@payroll.ca.